Privacy Policy
Privacy Policy – Maison Montreal
Maison Montreal respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
We may collect the following personal information when you place an order or interact with our website:
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First and last name
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Billing and shipping address
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Email address
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Phone number
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Order and payment-related information
Payment details are processed securely by third-party payment providers. Maison Montreal does not store or have access to full payment card details.
2. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
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Performance of a contract (order processing and delivery)
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Legal obligations (accounting and tax requirements)
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Legitimate business interests (customer service, fraud prevention)
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Consent (marketing communications, where applicable)
3. Use of Personal Information
Personal data is used for the following purposes:
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Processing and delivering orders
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Managing payments and preventing fraud
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Communicating with customers regarding orders or inquiries
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Improving our website and customer service
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Sending marketing communications, where consent has been provided
Customers may unsubscribe from marketing emails at any time.
4. Sharing of Personal Information
We do not sell or rent personal data.
Personal information may be shared with trusted third parties only when necessary, including:
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Payment processors
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Shipping and fulfilment partners
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IT and website service providers
Personal data may also be disclosed if required by law or to protect our legal rights.
5. International Data Transfers
Maison Montreal operates from the Netherlands and may process personal data using service providers located in other countries, including outside the European Union and Canada.
Where applicable, appropriate safeguards are implemented to protect personal data in accordance with applicable data protection laws.
6. Data Retention
Personal data is retained only as long as necessary for the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations.
7. Data Security
We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of personal data
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Restrict or object to processing
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Withdraw consent at any time
Requests can be submitted by contacting us using the details below. We aim to respond within a reasonable timeframe and in accordance with legal requirements.
9. Cookies
Our website uses cookies and similar technologies to improve functionality and user experience.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
10. Changes to This Policy
Maison Montreal reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Information
For questions regarding this Privacy Policy or to exercise your rights, please contact: